Accessibility

Design that ensures everyone, regardless of their abilities, can use, comprehend, and move through our products.

Ensuring that products and web properties are accessible to everyone is key to creating an inclusive and equitable environment. Accessible design doesn't just benefit people with disabilities, but everyone – it reduces customer service costs, increases potential customers, and makes interaction easier for everyone.

In order to make products accessible to everyone, the four principles of the Web Content Accessibility Guidelines should be followed:

• Perceivable: Content must be perceivable by all users, regardless of their abilities or disabilities.
• Operable: Interactions must be operable through a variety of input methods, from mouse and keyboard to voice commands and touchscreens.
• Understandable: Information must be understandable and user-friendly, and operation of the interface must be intuitive.
• Robust: Content must be able to be interpreted by a variety of assistive technologies, and must remain robust and functional in the face of changes in technology.

By following these principles, the user experience of everyone who interacts with products and web properties will be improved. Accessibility is everyone's responsibility, from design to development to help and support, and understanding the user journey is essential to making sure everyone can use products and web properties with ease.