Inclusive and accessible language
The words that you choose to use in your content have power. Use that power well.
The words that you choose to use in your content have power. It's important to use words that don't assume bias, can be understood by an international audience, and don't offend or alienate your audience. Inclusive and accessible language is also easier and less expensive to localize.
Gender inclusive language
Don't use language that expresses bias towards specific genders.
Pronouns and gender
Don't use "he/she"
or "his/her"
in reference to a person whose gender is unknown. Instead, write in the second person ("you"
), or refer to the person’s role. For example, "user"
, "employee"
, or "client"
. Alternatively, use the plural pronouns "they"
or "their"
to refer to a single person.
Examples
Do | Don't |
---|---|
Chair/Moderator | Chairman |
Humanity/People/Humankind | Man/Mankind |
Operates/Staffs/Uses | Mans |
Sales/Representative | Salesman |
Synthetic/Manufactured | Manmade |
Sork force/Staff/personnel | Manpower |
Anti-ableism language
Don't use language that expresses bias towards able-bodied people.
Examples
Do | Don't |
---|---|
Activate/Deactivate, Active/Inactive | Enable/Disable |
Typical | Normal |
Atypical | Abnormal |
Unaware | Blind |
Gap | Blind spot |
Outrageous/Unbelievable | Insane/Crazy |
Metaphors, analogies, idioms, clichés, pop-culture references, and slang
Avoid using metaphors, analogies, idioms, clichés, pop-culture references, or slang in your content. This use of language may be specific to certain locations or cultures. Using this kind of language is not inclusive, it may alienate or offend your users, and may not help you to bring your point across. This use of language is also complex expensive to localize.
Anti-racist language
Don't use language that expresses bias towards a particular race.
Examples
Do | Don't |
---|---|
Primary/Replica, Primary/Secondary, Principal/Agent, Controller/Worker | Master/Slave |
Blocklist/Allowlist | Blacklist/Whitelist/Greylist |
Unethical/Ethical hacking | White hat/Black hat testing |
Emptyspace | Whitespace |
It's been a while | Long time no see |
Quick wins | Low hanging fruit |